About Tools to Help Funeral Directors
As we know, the various regulations and guidelines that govern our profession are rigorous and access to professional development resources is growing — the courseware in which you are currently immersed being a timely example.
Leaders and educators in the profession often long for a balanced vehicle by which to ease the transfer of knowledge to learners; a ‘handbook’, if you will, that pairs practical knowledge with invaluable experiential insight. For example, how does one communicate the value and relevance of funeral pre-planning to potential families? What are the desired outcomes from Arrangement Meetings — for the family and the Funeral Director? What constitutes an ‘effective’ eulogy? What are the various ethical considerations of which members of the funeral profession should be aware?
This course will provide a succinct overview of these topics and more, as the licensee builds a greater understanding of the nuanced ‘tools’ employed by Funeral Directors when providing knowledge-based services in times of need.
Course curriculum
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1
Let's get started!
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2
CHAPTER 1: 10 Reasons to Preplan a Funeral
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3
CHAPTER 2: The Importance of The Death Certificate
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4
CHAPTER 3: Key Points When Arranging a Funeral
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5
CHAPTER 4: Desired Outcomes During Arrangement Meetings
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6
CHAPTER 5: Preparing a Funeral Notice
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7
CHAPTER 6: Preparing an Effective Eulogy
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8
CHAPTER 7: A "Holy Death"
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9
CHAPTER 8: Ethics in Funeral Service
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10
FINAL ASSESSMENT
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Before we begin... -
Introduction Acknowledgement and Acceptance Acknowledgement and Acceptance Cont’d. Ten Reasons to Pre-Plan Ten Reasons to Pre-Plan Cont’d. Ten Reasons to Pre-Plan Cont’d. Test Your Learning -
Introduction The First Step The First Step Cont’d. Death at Home Registration Repatriation Burial Permit Test Your Learning -
Introduction Getting Started Key Points Key Points Cont’d. Key Points Cont’d. Key Points Cont’d. Test Your Learning -
Introduction Setting the Tone Positive Priorities Positive Priorities Cont’d. Positive Priorities Cont’d. Test Your Learning -
Introduction The Importance of the Funeral Notice Helpful How-To's Helpful How-To's Cont’d. Helpful How-To's Cont’d. Things to Avoid Things to Avoid Cont’d. Additional Advice Final Thoughts Test Your Learning -
Introduction Defining ‘Eulogy’ An Important Honour Crafting an Effective Eulogy Crafting an Effective Eulogy Cont’d. Crafting an Effective Eulogy Cont’d. A Loving Legacy Test Your Learning -
Introduction Preparing for the Unknown The Role of the Sermon What is a "Holy Death"? Imminent Death Precious Possessions Final Wishes Saying Goodbye To Die At Home A Peaceful Passing Test Your Learning -
Introduction Setting an Ethical Standard Setting an Ethical Standard Cont’d. Challenging Choices Challenging Choices Cont’d. Making Thoughtful Decisions Making Thoughtful Decisions Cont’d. In Closing…. Test Your Learning -
Instructions Final Assessment
Pricing options
All prices include HST
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Get started now
$172.50
Meet Your Instructor
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Instructor & Founder
Geoff Carnell
Geoff Carnell entered the funeral profession quite suddenly. After his father died unexpectedly in 1987, Geoff went to their family-owned funeral home to plan his father’s funeral as the new owner. He was 34 and the 6th generation in the family business. As a Professional Engineer, he was able to bring a different perspective to the funeral home profession. Since becoming the full-time president of Carnell’s Funeral Home Ltd. in 1988, he has installed a crematorium, created showrooms for caskets and cremation options, reconfigured and enlarged the on-site chapel, developed a passion for writing about the profession, and published two books: “When the Sun Sets, A guide to Funeral Planning” for a Canadian audience and “The Complete Guide to Funeral Planning, How to Arrange the Appropriate Funeral,” for the American public.