About The Grieving Process

As funeral professionals, grief is an indelible part of our lived professional (and, often, due to our profession’s inherent empathetic nature, personal) experience. We know that death touches us all eventually — parent, child, or sibling, partner or spouse, colleague or friend.

How do we help others cope in the face of deep sorrow, particularly children? How do we communicate effectively with those who may not be processing information in their time of need as logically as one might ‘normally’? Why do we celebrate the lives of those who have passed? What are the resources that are ‘out there’ for grieving families to avail themselves of, to stay grounded and connected?

This course will examine these sensitive topics and more as we delve into the nuances of the grieving process and how we as funeral professionals may serve those who mourn to the very best of our abilities and capacities as professionals — and fellow humans.

Course curriculum

Course Features

  • Self-Paced Learning

    Learn at your own pace, proceeding from one topic to the next at a speed that works for you. Your course progress will be saved for when you return.

  • Online Convenience

    A fully online experience. With no required textbook and an online resource library, you can complete this course while on the go.

  • Professional Development

    Supplement your career with continuous learning, whether you're new to the funeral profession or a seasoned professional.

Pricing options

Prices include HST

Meet Your Instructor

  • Geoff Carnell

    Instructor & Founder

    Geoff Carnell

    Geoff Carnell entered the funeral profession quite suddenly. After his father died unexpectedly in 1987, Geoff went to their family-owned funeral home to plan his father’s funeral as the new owner. He was 34 and the 6th generation in the family business. As a Professional Engineer, he was able to bring a different perspective to the funeral home profession. Since becoming the full-time president of Carnell’s Funeral Home Ltd. in 1988, he has installed a crematorium, created showrooms for caskets and cremation options, reconfigured and enlarged the on-site chapel, developed a passion for writing about the profession, and published two books: “When the Sun Sets, A guide to Funeral Planning” for a Canadian audience and “The Complete Guide to Funeral Planning, How to Arrange the Appropriate Funeral,” for the American public.

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